Better U Studio Inc. (operating as Better U Pilates)

Please read this document carefully. By checking the box, you acknowledge that you have read, understood, and agreed to the following terms.

1. General Acknowledgment and Assumption of Risk

By participating in any Pilates classes, programs, or sessions conducted by Better U Studio Inc. (“Better U Pilates”), you acknowledge that physical exercise involves inherent risks of injury. You understand and accept full responsibility for your participation and agree to assume all risks, known and unknown, including but not limited to muscle strains, sprains, injuries, or medical emergencies.

You confirm that you have consulted with a physician or are otherwise medically fit to engage in physical activity. You agree to inform the studio of any pre-existing medical conditions or injuries before participating in any session.

2. Waiver and Release of Liability

In consideration of being permitted to participate in classes, you hereby release and hold harmless Better U Studio Inc., its owners, instructors, staff, and affiliates from any and all liability, claims, demands, causes of action, or damages, including but not limited to those arising from negligence, resulting from your participation.

This waiver includes, but is not limited to, all studio-based classes, off-site events, online sessions, and any other services provided.

3. Consent to Physical Contact

You understand and consent to physical touch and manual cueing from instructors during classes when necessary for alignment, safety, and guidance. You may opt out of physical adjustments at any time by informing the instructor before class.

4. Media Release

You grant permission for Better U Pilates to use photographs, video, or audio recordings taken during sessions for promotional and marketing purposes, including on social media, unless you provide written notice opting out.

5. Client Conduct and Studio Etiquette

You agree to:

  • Arrive on time and in appropriate attire.
  • Communicate respectfully with instructors and other clients.
  • Follow all studio instructions and safety guidelines.

Better U Pilates reserves the right to refuse service or terminate sessions for any disruptive or unsafe behavior.

6. Studio Policies

Cancellation Policy:
All class cancellations must be made at least 24 hours in advance. Late cancellations or no-shows will result in the loss of that session.

Class Package Expiration:

  • 1st Package: Valid for 6 weeks
  • 2nd Package: Valid for 12 weeks
  • 3rd Package: Valid for 24 weeks
  • 4th Package: Valid for 36 weeks

No extensions will be granted unless due to studio-acknowledged medical or personal reasons (see Pause Policy below).

Refund Policy:
All class purchases are final and non-refundable.

Transfer Policy:
Class packages may be transferred to another person once only upon direct communication and approval from the studio.

Pause Policy (Medical/Vacation):
If you require a pause due to travel, personal matters, or medical reasons, you must inform the studio in advance. At the studio’s discretion, a temporary freeze may be applied.

Agreement
By checking the box and proceeding, you confirm that:

  • You have read and understood this document.
  • You agree to all terms outlined above.
  • You are voluntarily participating and waiving certain legal rights.